Licenses & Regulatory Information

The organisation responsible for operations is the party with whom you enter into a binding relationship upon our acceptance of Terms of Use and open an account. Its full registered name, its legal form, its registered particulars and the identity of the group it belongs to are set out in the client agreement you receive at onboarding, and are supplied on request through the routes described in the "Requesting documentation" section below.

Since organisational arrangements, corporate registration details and operational structures are subject to modification, we choose not to present them as permanent language in promotional materials. The binding client terms and supplementary documentation provided to you constitute the definitive reference; should discrepancies exist between this page and said documentation, the latter takes precedence.

Group companies and service providers

Certain functions - technology hosting, payment processing, market data, customer identification tools - are carried out by specialist third-party providers under written agreements. The categories of provider we use, and the way your personal data is handled by them, are described in our Privacy Policy. We do not disclose service provider identities on this page.

1. 01

   Client identification

   All accounts undergo authentication prior to deposit, commencement of trading or any funds extraction, consistent with the verification and regulatory requirements outlined on our KYC & AML page.

2. 02

   Financial-crime prevention

   Sanctions and risk screening, ongoing transaction monitoring, internal escalation procedures and record retention for the periods required by applicable law.

3. 03

   Handling of client money

   Client balances are recorded separately from the operating funds of the business, and payouts are returned to a verified instrument in the client's own name.

4. 04

   Fair and clear communication

   Costs, spreads and any applicable fees are published in your account and on our pricing page. We do not promise specific returns, and all promotional material carries a risk warning.

5. 05

   Data protection

   Personal data is processed on a defined lawful basis, retained only as long as necessary, and protected by access controls and encryption in transit and at rest.

6. 06

   Complaints handling

   A written internal complaints procedure with acknowledgement, investigation and a substantive reply within the timeframe stated when your complaint is logged.

Where a jurisdiction imposes stricter local requirements than those above, the stricter requirement applies to clients resident there.

What can be requested

• Verification of the business entity operating the platform and its registered corporate details.
• Your active client contract and the applicable fee schedule tied to your specific account.
• A summary of our AML and client-identification procedures.
• The complaints-handling procedure and escalation route.
• Data-protection information relating to your own personal data.

How to make the request

1. 01

   Write to us

   Use the contact route on our contact page. Put "Regulatory documentation request" in the subject line.

2. 02

   Identify yourself

   Specify whether you hold an active account with us (provide the associated email) or are prospective, plus specify which materials you require.

3. 03

   Receive the pack

   Inquiries are addressed within the response period indicated upon acknowledgment of your submission. Extracts may be provided in place of full documents where proprietary operational information is contained therein.

Materials are transmitted to the authorised contact information maintained in our records. Transmission of account-linked documentation to a third party requires your explicit prior consent in writing.

Capital is at risk. The value of investments can fall as well as rise and you may receive back less than you put in. Please read the Risk Disclosure before you decide to use the service.

Where the service is offered

Accounts may be opened by residents of the countries listed as eligible in the registration flow of your account. If your country appears in that list and you pass verification, you can proceed. If it does not appear, the service is not available to you.

Where the service is not offered

• Countries and territories subject to applicable international sanctions or embargoes.
• Jurisdictions in which provision of such services to non-professional clients demands authorisation that we do not possess.
• Jurisdictions categorised as presenting elevated exposure to money laundering and financial misconduct pursuant to relevant regulatory frameworks.
• Any region we have determined to restrict access to based on our own compliance and operational risk evaluation.

No solicitation

Nothing on this website is directed at, or intended for distribution to or use by, any person in a jurisdiction where such distribution or use would be contrary to local law. Accessing this site from an excluded jurisdiction does not create a right to use the service. If you move to an excluded jurisdiction while holding an account, tell us - the account may need to be restricted or closed and any balance returned to you.

• The material presented herein is educational in nature and is not binding obligation; it is neither a component of nor substitute for the binding client contract.
• Any figures, thresholds or periods referenced across this website are approximate indicators; the figures shown within your account are controlling.
• The content of this page is reviewed periodically; the version published here is the current one.
• Read alongside the Terms of Use, the Risk Disclosure, the Privacy Policy and the KYC & AML Policy.